Contact Us
Use email for support questions, bug reports, and product feedback related to Kompres.
Replies are usually sent within 2 business days.
What to contact us about
You can email Kompres about product questions, bug reports, compression results that look wrong, feature suggestions, or practical issues when using the PDF and image tools.
Technical support
If something fails, include the page URL, browser and device, file type, approximate file size, and any visible error message. That shortens the time needed to reproduce the issue.
What not to send
Do not email confidential documents, credentials, or files that should not be handled outside your own environment. Support requests should describe the issue, not forward sensitive source material.
Business inquiries
For partnerships, licensing questions, or workflow discussions beyond ordinary end-user support, include the context of your request and the expected use case.
Tips for faster response
- Include your browser name and version
- Describe the issue or question in detail
- If applicable, mention the file type and size
- Screenshot of any error messages (if present)